Eric Fickes

http://ericfickes.com

work@ericfickes.com

 

AWARDS

  • 2010 FWA Site of the day award for EndlessMural.com
  • 2006 Microsoft MCP - 070-315 Develop and Implement Web Applications with Visual C# .NET
  • 2002 Cisco Systems – “Best Innovative Single Idea” @ Innovation Through Convergence Expo
  • 2001 ExpertRating.com – MS SQL Server (1020944), Asp.NET (991779), XML (1012953)

 

EDUCATION

  • 2003  Microsoft Windows Server 2003 Bootcamp  ( Microsoft training in Atlanta, GA )
  • 2002  Developing XML Services for Cisco IP Phone 7960 ( Cisco training in Dallas, TX )
  • 1999  Microsoft Certified Support Engineer training ( Kennesaw State University in Atlanta GA )
  • 1998  Administering Remedy AR System 3.0 ( Remedy training in Columbia, MD )
  • 1995  Business Administration studies at Georgia State University ( College in Atlanta, GA )

 

PROFESSIONAL EXPERIENCE

 

Ericfickes.com

Independent Internet Contractor

8 / 2010 - Present

Duties

§  Internet solution architect

§  Backend programmer ( ASP.NET, Coldfusion, PHP, WebORB, XML Services )

§  Database programmer ( MSSQL, MySQL )

§  Frontend programmer ( AIR, Flash, Flex, HTML5, Javascript )

Samples

 

 

Wiretree.com

Lead Technologist

11 / 08 – 8 / 10

Duties

§  Client side RIA programmer ( Flex / Flash / AJAX / DHTML )

§  Server side programmer ( .NET, ColdFusion, Flash Remoting, WebORB.net, PHP, MSSQL, MySQL )

§  Solutions Architect

§  Project Lead

§  Remain current on internet technologies and practices

§  Empower client projects with our vision and experience

 

Skills : Flex 3x, Flash, ASP.NET ( C# ), ColdFusion 8, PHP, MSSQL 2000 - 2008, MySQL 5x, XML, WebServices, web2.0

 

 

Beatport.com

Application Developer

10/07 – 11/08

Duties

  • Maintain and enhance beatport.com and beatsource.com ecommerce CMS system.
  • UI Developer on the beatport.com product team, with occasional server side work.
  • Work in the Agile software development process, with occasional extreme programming.
  • Integrated Google Analytics into Flash based ecommerce site.
  • Write unit tests using PHPUnit
  • Write technical and test case documents
  • Work as liason between Beatport and third party RealEyesMedia to developer Flex based store to replace Flash store

 

Skills : Flash, Flex 2 & 3, Actionscript 2 & 3, Linux, PHP, Javascript, SVN, XML, MySQL 4x, Apache, Web Services, AJAX, MVC, PHPUnit

 

 

Visitar.com

Internet Software Engineer

8/06 – 10/07

Duties

§  Maintain and enhance custom plug-in for Microsoft Outlook which syncs with our CRM application using web services.

§  Maintain and enhance ViaVisitar web based CRM application based on SugarCRM Open Source.

§  Maintain and enhance ViaVisitar flash based call control widget with integration to Asterisk soft switch via web services.

§  Telecommute from home office in Denver, CO

 

Skills : Visual Basic 6, PHP, MySQL 4x, Javascript, AJAX, DHTML, Flash, Actionscript 2 & 3, PocketSOAP, Redemption OL Library, NuSoap, Apache

 

 

Wiretree.com

Engineering Lead / DBA

6/03 – 8/06

Duties

  • Develop, maintain, and deploy data driven web applications such as customer mini-sites, e-commerce stores, custom CMS systems, and intranet data management applications.  With Customers ranging from the Makeup to Music Industry
  • Develop and maintain music industry specific software ( Music search engines, CWR, EDL, Cue Sheets, etc.. )
  •  Architect and program databases such as MS SQL 2000, MS SQL 7, MS Access, and MySql
  • Work with graphic designers to convert web site designs into working web based applications.
  • Program Flash applications using ActionScript, Flash Remoting, Flash Comm Server, and XML Web Services.
  • Database Administrator for internal applications as well as a handful of online customers.

 

Skills : ASP.NET,  C#, ASP – JScript & VBscript, MS SQL Server 2000 (tSQL & Stored Procedures ), IIS, XML, SOAP, HTML, JavaScript, DHTML, CSS, Flash, ActionScript 1&2, Cold Fusion 4-MX, PHP, MySQL, MSAccess, Custom CMS

 

 

Skatepile.com

Head Programmer / DBA

12/02 – 6/03

Duties

  • Maintain and enhance e-Commerce site www.skatepile.com
  • Develop internal inventory, order, reporting, and content management systems
  • Administer production database for e-Commerce and email service (MS SQL Server 2000)
  • Manage a three person technical team in support of a 20 person office having five websites
  • Implement new development cycle for technical team
  • Application and database performance tuning
  • Search Engine Optimization for a framed eCommerce website
  • Act as a network administrator for a 20 person office
  • Develop xml web services for UPS shipping rates and package tracking
  • General webmaster duties including customer emails, and point-of-contact with UPS, site troubleshooting.

 

Skills : ASP, ASP.NET, Cold Fusion 5, VBScript, Visual Basic 6, XML, JavaScript, Flash MX, ActionScript MX, IIS5, MS SQL Server 2000, Stored Procedures, Triggers, T-SQL, CSS, HTML, Application design and development, Technical Management, Customer service, Network support

 

 

VISTA IT

Head Internet Programmer

10/99 – 12/02

Duties

  • Head of all Internet development, research, and web-related projects
  • Evaluate and implement various web technologies to match customer environment and requirements
  • Develop web applications such as intranet portals, tasking & scheduling, content management, survey generators, reporting & documentation, log parsers, and DBA utilities
  • Develop Cold Fusion custom tags for menus, calendars, utilities, and other project-related tasks
  • Develop CFX tags (Cold Fusion Extensions) in C++ and Java
  • Develop ASP COM objects using Visual Basic 6
  • Develop XML web services for Cisco IP Phone 7960 using XML, Cisco’s AXL, and SOAP
  • Installed, configured, and maintained Cisco Call Manager 3.0
  • Develop web integrations for enterprise customers to interface between corporate intranet, internal helpdesk systems, reporting applications, MS Exchange, and Remedy applications
  • Enterprise customers included :  Cingular Wireless, Siemens EA, Cox Communications, eTrade, BellSouth
  • Develop Remedy applications using version 4, 4.5, 5, and out–of-the-box application customization
  • Assist in customer requirements gathering for Internet-related projects
  • Help alpha- and beta-test Remedy AR System 5
  • Webmaster for intranet and internal trouble management application

 

Skills : ColdFusion 4, 4.5 & 5, ASP, JSP, PHP, C++, Visual Basic 6, COM, Java 1.2, MSSQL7 & 2000, T-SQL, Oracle 8i & 9i, PL-SQL, Stored Procedures, Triggers, mySQL 3.2, MS Access, XML, XSL, XSL-T, SOAP, VBScript, JavaScript, DHTML, HTML, CSS/CSS 2/CSS-P, MS Exchange Server 5.5, Fusebox 3, Cisco Ip Phone 7960, Cisco Call Manager 3.0, Application development, Requirements gathering

 

 

Coca Cola Enterprises

Remedy / Internet Programmer

7/99 – 10/99

Duties

  • Develop Help Desk and Change Management application in Remedy 4.5 system
  • Develop customized web interface for Remedy 4.5 system in ARWeb 3.0
  • Lead knowledge transfer and system training for Coca Cola Remedy administrators
  • Write technical documentation on all aspects of Remedy and web solutions for administrators and users

 

Skills : Application development, User training, Remedy 4.5, ARWeb3.0, CGI, HTML, CSS, Oracle 8, PL-SQL

 

 

Shadow Solutions

Managing Internet Engineer

7/97 – 7/99

Duties

  • Manage 30 seat outsourced Internet help desk
  • Develop Remedy 3.0 call tracking software and knowledgebase
  • Develop web portal integration into Remedy system for ISP's to manage tickets, post news, and check billing
  • Develop web integration into Remedy knowledgebase for technicians
  • Serve as point-of-contact liaison between call center and ISP's
  • Implement Internet training and mentor first-level technicians
  • Head Internet technician, supporting all levels of Internet users (from home users to business users)
  • Troubleshoot Internet issues ranging from dialup connectivity to streaming media
  • Support Windows/Intel platforms, including Windows 3.1, 95, 98, NT 3 & 4, MAC OS 7, 8 & 9

 

Skills : Application development, Management, Customer service, ASP, SQL (MSSQL6.5), Remedy 3.0, HTML, CSS, JavaScript, T-SQL, Stored Procedures

 

 

 

State Farm Insurance

Network Technician / Programmer

1/97 - 7/97

Duties

  • Develop ticket tracking and reporting application in MS Access
  • Program and run JCL policy reprints on IBM mainframe
  • Internal Support Engineer : Maintain, upgrade and troubleshoot computers & networks

 

Skills : Application development, JCL mainframe programming, Technical support, TCP/IP, PPP

 

United Parcel Service

Facilities Engineering Assistant

5/95 – 1/97

Duties

  • Design and maintain order and inventory management application in MS Access
  • Develop building signage (signs, labels, stickers) for Windward and Mahwah data centers
  • Facilities engineering administrative assistant
  • Manage the shipping & receiving, and mail department

 

Skills : Application development, MS Access, Excel, Word, Management, Signage development