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Eric Fickes |
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OBJECTIVE Find
new and creative ways to solve problems with internet and database related technologies. |
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PROFESSIONAL
EXPERIENCE |
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Beatport.com ( Denver, CO ) |
Application
Developer |
10/07 - Present |
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Duties §
Maintain
and enhance beatport.com and beatsource.com ecommerce CMS system. §
UI
Developer on the beatport.com product team §
Work
in the Agile software development process, with
occasional extreme programming. §
Cross
function between server side and client side programming. §
Work
with MVC based frameworks : BeatportOS ( homegrown
), Cairngorm, CakePHP, Mojavi §
Write
unit tests using PHPUnit §
Write
technical and test case documents |
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Skills
: Flash, Flex, Actionscript, Linux, PHP, Javascript,
SVN, XML, MySQL, Apache, Web Services, AJAX, MVC, PHPUnit |
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Visitar.com ( Reston, VA ) |
Software
Engineer |
8/06 - 10/07 |
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Duties §
Maintain
and enhance custom plug-in for Microsoft Outlook which syncs with our CRM
application using web services. §
Maintain
and enhance ViaVisitar web based CRM application
based on SugarCRM Open Source. §
Maintain
and enhance ViaVisitar flash based call control
widget with integration to Asterisk soft switch via web services. §
Telecommute
from home office in Denver, CO |
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Skills
: Visual Basic 6,
PHP, MySQL, Javascript,
AJAX, DHTML, Flash, Actionscript, PocketSOAP, Redemption OL Library, NuSoap,
Apache |
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Wiretree.com ( |
Head
Programmer / DBA |
6/03 – 8/06 |
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Duties §
Develop,
maintain, and deploy data driven web applications such as customer mini-sites,
e-commerce stores, custom CMS systems, and intranet data management
applications. With Customers ranging
from the Makeup to Music Industry §
Develop
and maintain music industry specific software ( Music
search engines, CWR, EDL, Cue Sheets, etc.. ) §
Architect
and program databases such as MS SQL 2000, MS SQL 7, MS Access, and MySql §
Work
with graphic designers to convert web site designs into working web based
applications. §
Program
Flash applications using ActionScript, Flash Remoting,
Flash Comm Server, and XML Web Services. §
Database
Administrator for internal applications as well as a handful of online
customers. |
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Skills
: ASP.NET, C#, ASP – JScript & VBscript, MS SQL
Server 2000 (tSQL & Stored Procedures ), IIS, XML,
SOAP, HTML, JavaScript, DHTML, CSS, Flash, ActionScript 1&2, Cold Fusion
4-MX, PHP, MySQL, MSAccess,
Custom CMS |
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Skatepile.com ( |
Head Programmer
/ DBA |
12/02 - 6/03 |
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Duties §
Maintain
and enhance e-Commerce site www.skatepile.com §
Develop
internal inventory, order, reporting, and content management systems §
Administer
production database for e-Commerce and email service (MS SQL Server 2000) §
Manage
a three person technical team in support of a 20 person office having five
websites §
Implement
new development cycle for technical team §
Application
and database performance tuning §
Search
Engine Optimization for a framed eCommerce website §
Act
as a network administrator for a 20 person office §
Develop
xml web services for UPS shipping rates and package tracking §
General
webmaster duties including customer emails, and point-of-contact with UPS,
site troubleshooting. |
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Skills
: ASP, ASP.NET, Cold Fusion 5, VBScript, Visual Basic 6, XML, JavaScript,
Flash MX, ActionScript MX, IIS5, MS SQL Server 2000, Stored Procedures,
Triggers, T-SQL, CSS, HTML, Application design and development, Technical
Management, Customer service, Network support |
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Vista
IT ( |
Head
Internet Programmer |
10/99 - 12/02 |
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Duties §
Head
of all Internet development, research, and web-related projects §
Evaluate
and implement various web technologies to match customer environment and
requirements §
Develop
web applications such as intranet portals, tasking & scheduling, content
management, survey generators, reporting & documentation, log parsers,
and DBA utilities §
Develop
Cold Fusion custom tags for menus, calendars, utilities, and other
project-related tasks §
Develop
CFX tags (Cold Fusion Extensions) in C++ and Java §
Develop
ASP COM objects using Visual Basic 6 §
Develop
XML web services for Cisco IP Phone 7960 using XML, Cisco’s AXL, and SOAP §
Installed,
configured, and maintained Cisco Call Manager 3.0 §
Develop
web integrations for enterprise customers to interface between corporate
intranet, internal helpdesk systems, reporting applications, MS Exchange, and
Remedy applications §
§
Develop
Remedy applications using version 4, 4.5, 5, and out–of-the-box application
customization §
Assist
in customer requirements gathering for Internet-related projects §
Help
alpha- and beta-test Remedy AR System 5 §
Webmaster
for intranet and internal trouble management application |
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Skills
: ColdFusion 4, 4.5 & 5, ASP, JSP, PHP, C++, Visual Basic 6, COM, Java
1.2, MSSQL7 & 2000, T-SQL, Oracle 8i & 9i, PL-SQL, Stored Procedures,
Triggers, mySQL 3.2, MS Access, XML, XSL, XSL-T,
SOAP, VBScript, JavaScript, DHTML, HTML, CSS/CSS 2/CSS-P, MS Exchange Server
5.5, Fusebox 3, Cisco Ip
Phone 7960, Cisco Call Manager 3.0, Application development, Requirements
gathering |
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Coca
Cola |
Remedy
/ Internet Programmer |
7/99 - 10/99 |
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Duties §
Develop
Help Desk and Change Management application in Remedy 4.5 system §
Develop
customized web interface for Remedy 4.5 system in ARWeb
3.0 §
Lead
knowledge transfer and system training for Coca Cola Remedy administrators §
Write
technical documentation on all aspects of Remedy and web solutions for
administrators and users |
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Skills
: Application development, User training, Remedy 4.5, ARWeb3.0, CGI, HTML, CSS,
Oracle 8, PL-SQL |
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Shadow
Solutions ( |
Managing
Internet Engineer |
7/97 - 7/99 |
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Duties §
Manage
30 seat outsourced Internet help desk §
Develop
Remedy 3.0 call tracking software and knowledgebase §
Develop
web portal integration into Remedy system for ISP's to manage tickets, post
news, and check billing §
Develop
web integration into Remedy knowledgebase for technicians §
Serve
as point-of-contact liaison between call center and ISP's §
Implement
Internet training and mentor first-level technicians §
Head
Internet technician, supporting all levels of Internet users (from home users
to business users) §
Troubleshoot
Internet issues ranging from dialup connectivity to streaming media §
Support
Windows/Intel platforms, including Windows 3.1, 95, 98, NT 3 & 4, MAC OS
7, 8 & 9 |
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Skills
: Application development, Management, Customer service, ASP, SQL (MSSQL6.5),
Remedy 3.0, HTML, CSS, JavaScript, T-SQL, Stored Procedures |
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State
Farm Insurance ( |
Network
Technician / Programmer |
1/97 - 7/97 |
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Duties §
Develop
ticket tracking and reporting application in MS Access §
Program
and run JCL policy reprints on IBM mainframe §
Internal
Support Engineer : Maintain, upgrade and troubleshoot computers &
networks |
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Skills
: Application development, JCL mainframe programming, Technical support,
TCP/IP, PPP |
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United
Parcel Service ( |
Facilities
Engineering Assistant |
5/95 - 1/97 |
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Duties §
Design
and maintain order and inventory management application in MS Access §
Develop
building signage (signs, labels, stickers) for Windward and Mahwah data
centers §
Facilities
engineering administrative assistant §
Manage
the shipping & receiving, and mail department |
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Skills
: Application development, MS Access, Excel, Word, Management, Signage
development |
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EDUCATION |
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Microsoft
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9/03 |
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Windows
Server 2003 Boot Camp |
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Cisco
Systems ( |
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5/02 |
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Developing
XML Services for Cisco IP Phone 7960 ( http://www.ericfickes.com/images/ericfickesBestInnovativeSingeIdeaAwardCisco.jpg
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1/99 – 3/99 |
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§
MCSE
training Networking Essentials §
MCSE
training Administering Windows NT |
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Remedy
Corporation ( |
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2/98 |
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Administering
AR System 3.0 for Windows |
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6/93 – 6/95 |
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Completed
core classes for major in computer science |
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AWARDS &
CERTIFICATIONS |
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Microsoft
MCP |
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2006 |
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070-315
: Develop and Implement Web Applications with Visual C#.NET |
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Cisco
Systems ( |
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5/02 |
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“Best Innovative Single Idea” awarded
at the Innovation Through Convergence”
Expo Skills
: XML, XSL, XSL-T, ASP, Cisco IP Phone 7960 |
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2006 |
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MS
SQL Server 2000 |
Transcript
Id : 1020944 |
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ASP.NET
with SQL Server |
Transcript
Id : 991779 |
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XML
1.0 |
Transcript
Id : 1012953 |
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